Job Description

Reporting to the Customer Service Manager, the Supply Chain Specialist, Food Equipment will play a key role in supporting the order fulfillment and operational areas of the supply chain for the Food Equipment Business Unit. This role requires a strong team player with exceptional attention to detail, the ability to prioritize tasks effectively, and strong self-management skills.

Qualifications:

University or college degree in a relevant discipline
Minimum three (3) to five (5) years’ of relevant experience within the supply chain, logistics, and/or purchasing fields.
Has a Drivers license and vehicle
Certified Supply Chain Professional (CSCP) or other relevant certifications are a plus.
Proficient in Microsoft Office applications (word, power point, excel)
Knowledge of Pronto or other ERP systems is an asset

Required Skills:

Excellent communication skills (oral and written)
Excellent attention to detail and strong follow-up skills.
Highly organized, with a strong sense of ownership over responsibilities and the ability to work independently.
Strong interpersonal and client service skills.
Ability to think strategically, prioritize effectively, and execute tactically.
Thrives in a fast-paced environment with tight deadlines

Responsibilities:

Sending replacement orders due to items damaged in transit, DOA or too many service calls including processing the RA’s
Work with logistic partners to arrange pickup of defective item and delivery of replacement unit
Ensure defective unit is received in our possession so that CN can be finalized and unit added back to inventory depending on receiving warehouse
Work with US counterparts for units being returned to our US plant and ensuring credit memo is received from the US
Initiating freight claims with the carriers regarding damaged or lost freight
Oversee our MRD process and place replenishment PO’s with various vendors
Liaise with ocean freight forwarders/brokers for inbound overseas containers
Primary contact with our various warehouses
Inventory adjustments (scrapping of equipment, US returns, coordinating with accounting team)
Support our annual physical count process at various warehouses
Oversee returned inventory (freight damages, scratch ‘n dent, warranty returns) including assessing the condition of inventory, coordinating repairs and supporting the disposition of the inventory.
Coordinate inventory for various tradeshows – coordinate with marketing and local sales teams
Coordinate with sales team on inventory being used in various test kitchens
Coordinate with accounting on inventory being transferred as assets or disposals
Review inventory levels between warehouses and provide recommendations as needed
Support the inventory grading process and provide recommendations to reduce slow moving and obsolete inventory
Create/maintain item codes in our ERP system
Support the cost roll process
Review customs charges through CBSA and work with our broker/U.S. logistics team on adjustments as needed
Paperwork for Canada to US returns
Primary contact for customs brokers
Support various projects that impact the role
Document processes and procedures
Provide recommendations for process improvement initiatives
Provide support to other team members as required (i.e. vacation coverage)
Comply with Health and Safety policies and procedure
Other duties as assigned

We Offer:

Competitive Pay
Competitive Group Insurance Benefit Plans
Company Pension Plan/ with Company Match

We value diversity in the workforce and encourage all qualified candidates to apply. Disability related accommodation during the recruitment process is available upon request. We appreciate all responses and advise that only those candidates selected for an interview will be contacted.

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